Now Is The Time To Make Resilience, Not Efficiency Your Primary Business Objective
For over a century, the primary focus in business has been on efficiency. Whether it is cost-reduction, profit-maximization, growth, shareholder value, “lean,” or “six sigma,” the mantra has been to do more with less. This has brought many businesses to great heights and has generated tremendous wealth for their owners. But it has also resulted in organizations that are fragile and vulnerable. Organizations that get into problems as soon as something out of the ordinary happens. After a year of Covid-19, we can see the results of this.
Fonte: Forbes, em 18 de Fevereiro de 2021